Compliance & Transparency

Our commitment to ethical business practices and customer protection

Our Commitment to Compliance

Cuban Store LTD is committed to operating with full transparency and in compliance with applicable laws, regulations, and industry standards. We prioritize customer protection, data security, and ethical business practices in all our operations.

This page outlines our compliance framework, business practices, and commitment to maintaining the trust of our customers, partners, and payment service providers.

Business Information

Legal Entity

Cuban Store LTD

Company Number

16461386

Country of Registration

United Kingdom

Company Type

Private Limited Company

Registered Office Address

82a James Carter Road, Mildenhall, United Kingdom, IP28 7DE

Business Type

Online Education & Digital Marketing Services

Nature of Business (SIC)

47910 - Retail sale via Internet
63120 - Web portals
73110 - Advertising agencies

Website

cubanstore.shop

Contact Email

support@cubanstore.shop

Business Hours

Monday – Friday, 9:00 – 18:00 UTC

Incorporated

20 May 2025

Cuban Store LTD is a registered Private Limited Company in the United Kingdom providing online courses, educational content, and digital marketing services to customers worldwide. We specialize in expert-led courses covering digital marketing, business skills, productivity, and social media management services delivered securely through digital platforms.

Professional Business Practices

Legitimate Educational Products & Services

We exclusively offer legitimate online courses, educational content, and professional digital marketing services. Our offerings include expert-created courses in business, digital marketing, productivity, and social media management (SMM) services. All products are delivered through secure digital platforms with proper documentation and support.

Transparent Transactions

All transactions are processed through verified payment service providers with clear product descriptions, pricing, and terms. Customers receive detailed purchase confirmations and have access to complete transaction history.

Customer Service Excellence

Professional support team available during business hours to assist with product inquiries, technical support, billing questions, and general customer service. We maintain response times of 24-48 hours for all inquiries.

Clear Documentation

All products include comprehensive documentation, user guides, and support materials. Legal policies are clearly stated and accessible, including Terms of Service, Privacy Policy, Refund Policy, and Delivery Policy.

Customer Protection Policies

  • 14-Day Refund Policy

    Customers can request refunds within 14 days of purchase for eligible products as outlined in our Refund Policy.

  • Secure Payment Processing

    All payments processed through trusted, PCI-compliant payment service providers with encryption and fraud protection.

  • Data Privacy Protection

    Personal information protected in accordance with our Privacy Policy and applicable data protection regulations.

  • Accurate Product Descriptions

    Product pages contain accurate, detailed descriptions of features, requirements, and deliverables.

  • Professional Support

    Accessible customer support for inquiries, technical assistance, and dispute resolution.

Payment Service Provider Compliance

Cuban Store LTD maintains compliance with the requirements of major payment service providers including Paddle, PayPal, Stripe, and traditional banking institutions. Our compliance measures include:

Business Verification

  • Verified business entity with legitimate operations
  • Transparent business model and revenue sources
  • Clear product and service descriptions
  • Professional website with comprehensive information

Transaction Security

  • Encrypted payment processing
  • Fraud detection and prevention measures
  • Chargeback management and dispute resolution procedures
  • Secure customer data handling

Customer Protection

  • Clear refund and return policies
  • Accurate billing descriptors
  • Transparent pricing without hidden fees
  • Responsive customer service

Legal Compliance

  • Terms of Service clearly stated
  • Privacy Policy compliant with regulations
  • Proper business licensing and registration
  • Adherence to consumer protection laws

Data Security & Privacy

We implement industry-standard security measures to protect customer data and ensure privacy:

  • SSL/TLS encryption for all data transmission
  • Secure storage of customer information with encryption at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication for sensitive data
  • No storage of complete payment card information
  • Employee training on data protection and security best practices

Dispute Resolution

We are committed to resolving customer concerns fairly and efficiently:

  1. Direct Contact: Customers are encouraged to contact our support team first at support@cubanstore.shop
  2. Timely Response: All inquiries receive acknowledgment within 24-48 hours during business days
  3. Fair Resolution: Disputes are reviewed objectively with consideration for customer satisfaction and business policies
  4. Escalation Process: Unresolved issues can be escalated to management for further review
  5. Documentation: All communications and resolutions are documented for transparency

Compliance Inquiries

For compliance-related questions, verification requests, or inquiries from payment service providers, regulatory bodies, or business partners, please contact us:

Email: support@cubanstore.shop

Subject: Compliance Inquiry

Response Time: Priority response within 24 hours for compliance and verification requests