Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Create an account or make a purchase
• Contact our customer support
• Subscribe to newsletters or marketing communications
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number)
• Billing and payment information
• Account credentials
• Communication preferences
• Any other information you choose to provide

1.2 Information Automatically Collected

When you visit our Website, we automatically collect certain information about your device and browsing activity, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior and preferences. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To process transactions, deliver digital products, and provide customer support
• Account Management: To create and manage your account, authenticate users, and maintain security
• Communication: To send transactional emails, respond to inquiries, and provide important service updates
• Improvement: To analyze usage patterns, improve our services, and develop new features
• Marketing: To send promotional materials and special offers (with your consent where required)
• Legal Compliance: To comply with legal obligations, enforce our terms, and protect our rights
• Fraud Prevention: To detect and prevent fraudulent transactions and abuse

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We work with third-party service providers who perform services on our behalf, including:

• Payment processors
• Hosting and infrastructure providers
• Email service providers
• Analytics providers
• Customer support platforms

These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, including to:

• Comply with legal obligations
• Respond to subpoenas or court orders
• Protect our rights, property, or safety
• Investigate fraud or security issues

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The nature and sensitivity of the information
• Legal and regulatory requirements
• The purposes for which we collected the information
• Whether we can achieve those purposes through other means

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.

6.2 Correction

You may request that we correct inaccurate or incomplete personal information.

6.3 Deletion

You may request deletion of your personal information, subject to certain legal exceptions.

6.4 Opt-Out of Marketing

You can unsubscribe from marketing emails by clicking the unsubscribe link in any promotional email or by contacting us directly.

6.5 Cookie Preferences

You can manage cookie preferences through your browser settings.

To exercise any of these rights, please contact us at support@cubanstore.shop.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer information internationally, we implement appropriate safeguards to protect your data.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

9. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our Website
• Updating the "Last Updated" date
• Sending email notifications for significant changes

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Jurisdiction-Specific Provisions

12.1 European Economic Area (EEA) Users

If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to object to processing based on legitimate interests
• The right to lodge a complaint with a supervisory authority
• The right to withdraw consent at any time

12.2 California Residents

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.