Contact Support

Our professional support team is here to assist you with any questions or concerns.

Support Hours

Monday – Friday

9:00 – 18:00 UTC

Response Time

24-48 hours

During business days

Send Us a Message

Fill out the form below and our support team will get back to you as soon as possible.

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Frequently Asked Questions

Quick answers to common questions

How quickly will I receive my digital product?

Digital products are delivered instantly upon successful payment confirmation. You will receive an email with download instructions and access credentials within minutes of your purchase.

What is your refund policy?

We offer refunds within 14 days of purchase for eligible products. Please review our Refund Policy for complete details and conditions.

Do you offer technical support?

Yes, we provide professional technical support for all our products. Contact us at support@cubanstore.shop with your inquiry and order number, and our team will assist you.

What payment methods do you accept?

We accept major credit cards, debit cards, and various digital payment methods through our trusted payment processors. All transactions are secured and encrypted.

Can I request a custom digital product or service?

Yes, we consider custom requests on a case-by-case basis. Please contact our support team with details about your requirements, and we will evaluate feasibility and provide a quote.